Intellectual Property, Copyright & Takedown Policy
Version: 2026-08 · Last updated: 24 August 2026
UK-first, DMCA-compatible process
This policy deliberately does not claim US DMCA safe-harbour status until any required designated-agent registration has actually been completed. Material commercial reliance should be reviewed by qualified IP counsel together with the actual operator details and complaint workflow.
1. Scope and legal basis
This policy explains ownership boundaries, permitted content and how Aveniqra handles credible intellectual-property complaints. Aveniqra is a UK-focused business service, so complaints are assessed first under applicable UK law, including copyright, trade mark, database-right and related rights rules. We also accept notices containing the information commonly required by the United States DMCA where relevant. This policy supplements the Terms, EULA and Acceptable Use Policy and does not determine the merits of any particular legal dispute.
2. Aveniqra materials
Aveniqra and its licensors retain rights in the Service, software, documentation, branding, workflow designs and related materials. Access to the Service does not transfer ownership. Software and web content may be protected automatically by copyright and other intellectual-property rights. Any licence is limited to the rights expressly granted in the applicable agreement.
3. Customer content and responsibility
Customers retain rights they hold in content submitted to the Service. Customers grant Aveniqra only the rights reasonably required to host, copy, process, transform, transmit, secure, back up and support that content. Customers must have the authority, licence, lawful basis or other permission necessary to submit and use content and must not use the Service to infringe copyright, trade marks, database rights, confidentiality, privacy or other rights.
4. Automated and AI-assisted output
Automated or AI-assisted output may be incomplete, inaccurate, non-unique or similar to third-party material. Customers remain responsible for reviewing output before publication, distribution, filing, payment or another consequential use, including checking ownership, permitted use, attribution, database rights and applicable licence conditions. Aveniqra does not represent that generated or transformed output is automatically free of third-party rights.
5. How to submit a copyright or IP complaint
Send a complaint through the Contact page with the subject “Copyright / IP complaint”. Include: your full name and reliable contact details; whether you are the rightsholder or authorised representative; identification of the protected work or right; the exact Aveniqra URL, tenant, file, record or other location sufficient for us to identify the material; an explanation of the allegedly unauthorised use; any relevant registration, licence or ownership information; a statement that you have a good-faith belief that the complained-of use is not authorised by the rightsholder, its agent or the law; a statement that the information supplied is accurate and that you are authorised to act; and a physical or electronic signature or equivalent signed acknowledgement. Do not send unnecessary confidential or special-category personal data.
6. UK notice-and-takedown handling
On receiving a sufficiently specific and credible complaint, Aveniqra may investigate, preserve relevant evidence, request additional information, notify the affected customer, restrict access to disputed material, suspend a workflow or take another proportionate measure. We consider the specificity and credibility of the notice, available evidence, any apparent lawful basis or exception, and the risk of continuing the disputed activity. A restriction is a risk-control measure and is not an admission that infringement occurred.
7. Response, counter-notice and restoration
An affected customer may respond through the Contact page. The response should identify the restricted material and previous location, explain the basis for lawful use or why the notice is mistaken, provide supporting licences or permissions where available, provide accurate contact details, and be signed or electronically acknowledged. For a United States DMCA-style counter-notice, the customer should also include the statements and jurisdiction/service-of-process information required by applicable US law. Aveniqra may restore access, maintain the restriction, seek further evidence or require the parties to obtain independent legal resolution.
8. United States DMCA compatibility
Aveniqra accepts DMCA-style notices that substantially contain the information described above, including the elements in 17 U.S.C. § 512(c)(3). However, this page does not claim that Aveniqra currently has a registered United States DMCA designated agent or that Aveniqra is entitled to any statutory US safe harbour. A valid US safe-harbour process may require a service provider to register and maintain a designated agent with the U.S. Copyright Office, publish the agent’s details, act expeditiously on compliant notices, notify affected users, operate the statutory counter-notice process and maintain an appropriate repeat-infringer policy. If Aveniqra makes such a designation, the registered agent details will be published here and in the Legal Notice before Aveniqra relies on that status.
9. Repeat or serious misuse
Aveniqra may suspend or terminate accounts that repeatedly or seriously infringe third-party rights, repeatedly submit material they know they lack permission to use, submit fraudulent or materially misleading complaints or counter-notices, conceal material facts, or otherwise abuse the complaint process. Decisions are made in context and subject to the applicable agreement and law rather than by an automatic allegation count alone.
10. Preservation, disclosure and lawful process
Aveniqra may preserve records relevant to a complaint, dispute, security incident or legal claim where reasonably necessary and lawful. We do not voluntarily disclose customer-identifying or confidential information merely because a complainant asks for it. Information may be disclosed where required by valid legal process or otherwise permitted by applicable law and contract.
11. Misrepresentation and abusive notices
Knowingly false or materially misleading allegations can cause substantial harm. Aveniqra may reject incomplete or abusive complaints, preserve evidence of misuse, restrict accounts that weaponise the complaint process, and refer parties to independent legal resolution. Parties submitting DMCA notices or counter-notices should be aware that US law can impose consequences for material misrepresentations.
12. Open-source and third-party materials
Third-party and open-source components remain subject to their own notices and licences. Where an open-source licence gives users rights that conflict with Aveniqra’s standard licence restrictions, the applicable open-source licence controls that component to the extent of the conflict. Product names and trade marks belong to their respective owners; reference to them does not imply sponsorship or endorsement.
13. Contact and escalation
Copyright and intellectual-property complaints should be submitted through the Contact page unless a dedicated legal address is published in the Legal Notice. Urgent court orders, formal legal process and time-sensitive legal notices should clearly identify their legal nature and provide a reliable return contact. The current operator and legal contact details are maintained in the Legal Notice.